GEN101 Quick Start to the AV Industry Online
New to the AV Industry? GEN101 Quick Start to the AV Industry Online gives you the basics to get started on the right foot! Interactive exercises reinforce learning. Download a copy of the student gude or manager's guide to keep as a reference. Three hours of content plus activities give you a great beginning! InfoComm wants you to have the basics...our gift to you!
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GEN102 Essentials of the AV Industry for Technical and Sales Professionals Online
GEN102 Essentials of the AV Industry for Technical and Sales Professionals Online provides a brief overview of the sales, rental, design, and installation functions, with more in-depth explanations of the science and technology for basic audio, visual and audiovisual systems integration. Available in English, German and Spanish.
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GEN103 Audio-Video and Control System Networking Online
An online course created to help the AV professional prepare for the impact of convergence of information technology (IT) and AV technology. There are many computer networking courses and certification programs available. This course provides the link between computer networking and its application to AV industry applications.
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PTS101 Principles of Technology Support Online
If you're the manager of the customer service function in your organization, this course is the ideal way to introduce new hires to a common sense approach to customer service and how to solve very audiovisual-specific technical support problems. Students will learn the customer service skills, technical knowledge and practical tips to meet the needs of technology users wherever AV technology is used to help people communicate effectively.
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